Guidance and Support from PatronBase on Coronavirus (Covid-19) For Your Organisation

WebHub

Make your team more effective with realtime view, collaborative working tools and CRM on the go with our WebHub module.

Key PatronBase functionality on the go

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Dashboards for monitoring key statistics

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Live chat and group messaging in your team

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Patron search and CRM history

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Fully integrated arts-centric solutions

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Key PatronBase functionality on the go

The WebHub module is optimised to provide key PatronBase functionality on the go, accessible from any device with an internet connection.

This gives you key functionality and metrics at your fingertips. wherever you are, such as dashboards, group communication tools, and patron search and CRM.

Dashboards for monitoring key statistics

Using PatronBase WebHub, you can keep on top of key statistics on the go.

Ticket sales monitoring helps you keep up to date with the available capacity and current sales for a production of your choice, which you may expand to a full breakdown by performance and type.

The WebHub Fundraising tile allows fundraisers to quickly see the status of all of their fundraising campaigns at a glance. Selecting an individual campaign within one of the donation panels will show the details of the campaign, the percentage sold to target, and the total value of donations to date.

For those organisations using Print@Home tickets and scanned entry / Entry Manager, the Occupancy tile in PatronBase WebHub can be used to keep an eye on how many customers are in each performance at any one time.

Live chat and group messaging in your team

PatronBase WebHub includes group communication tools, allowing you to stay in touch with your team quickly and easily.

WebHub messaging enables you to easily message groups or individuals with important information, which will be waiting for them when they login. Messages will also automatically pop up when tickets are booked or donations are made by one of your tracked patrons, providing you with additional reasons to get in contact.

With WebHub's live chat facility, you can stay in live contact with colleagues in and around your venue. You can even go a step further and invite other PatronBase venues or members of the PatronBase team to chat with you in WebHub.

The In/Out Board is a quick and simple way to see who is logged in and where they are in the building at a glance. Operators can then chat or send messages just to their colleagues that are working that day.

Patron search and CRM history

Access to your CRM can be invaluable on the move, and PatronBase's WebHub module provides just that.

You can quickly and easily search for an individual patron or a group of patrons meeting a set of criteria, giving you the information you need at your fingertips during a meeting with a sponsor or a reception for key donors.

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